Reception

Welcome to Sunprime Hotels! Our Reception is open and at your service 24 hours a day.

To get the best experience you can download our Ving/Spies/Tjäreborg travel app on iTunes or Google play.

Local Bus

Get around with the public bus and explore your destination like a local! The closest bus stop is located in the old town of Alcudia, approximately 1 km from the hotel.

The bus time table is for reference only and subject to further changes without further notice.

Taxi

Please contact the Reception to order a taxi. The following taxi fares are for reference only and subject to change.

Palma City Approx €80
Airport Approx €90

Rent a Car

Since Safety and security are important to us – we work together with AVIS and can offer quality cars at special rates. Please contact Help Desk for reservation and more information.

Download the car guide in Swedish, Norwegian, Danish and Finnish to help yourself navigate around the area.

  • Booking Requirements: Driving licence: 1 year, minimum age: 21 years
  • You buy a full covarage insurance when you book your car

Included:

  • Delivery and Collection
  • Unlimited mileage
  • Super Collision Damage Waiver and Super Theft Protection (SCDW and STP) (i.e., zero Excess in case of damage to, or theft of, the car)
  • Roadside Assistance
  • Local taxes

All cars have ABS. The prices are in euro and per day. The type of car can be as stated or a similar type of car.

Check our rates here.

All rental prices are for reference only and subject to changes.

Rent a Bike

Take the bike and explore the surroundings! You can rent a bike from the Reception.

Rent a bike at the Reception for 10 €/day
Rent an e-bike here
Rent a professional bike here

Please mention in your booking application, under notes or remark, that you are staying at Sunprime Pollensa Bay and that you wish to have your bike delivered to the hotel.

We rent out professional bikes from BMC in colaboration with Rad-Salon. You simply preebook your bike here.

Excursions

Want to explore the area? Join an excursion! Please contact the Reception on your hotel for more information and booking. You can also read about the many excursion options here:

Swedish
Norwegian
Danish
Finnish

Balearics Sustainable Tourism Tax

The Balearic Government has introduced a Sustainable Tourism Tax to help with environmental and tourism improvements. This applies to all guests aged 16 or more, during the first 8th nights.

The amount of the tax is based on the official rating of the accommodation you’ve booked. You will pay the tax prior to departure by credit card or cash.

Keep in mind that your tour operator’s classification of the hotel may differ from the official classification below:

4+ and 5 Stars Hotel/Apartment €4.4/day
3+ and 4 Stars Hotel/Apartment €3.3/day
1, 2 and 3 Stars Hotel/Apartment €2.20/day

For customers staying longer than 9 days at the same accommodation, the tax is halved starting from the ninth day of you stay.

Note: It is strictly forbidden to practice activities that can cause harm to health and life. If violated the guest will be expelled and penalties will be given.

Other Services

At the Reception we can also help you out with this:

  • Restaurant bookings
  • Currency exchange
  • Book the tennis court
  • Rent Tennis Racket and Tennis Balls (free of charge)
  • Order birthday cakes & flowers

Please note that all services are subject to availability.

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