We hope you’ll have a great time enjoying the pool and beach areas.
Here are a few things to keep in mind:
We want you to have a great time and stay safe while you’re at the beach. Remember that the size and powers of the waves can vary throughout the day, so always check the warning flags on display before going in the water. Keep these tips in mind:
Not feeling well during your holiday? A doctor can come to the hotel upon request. Book at the Reception.
Remember to bring your insurance certificate and passport with you. For medical help at all other times, please contact our Reception.
If you or your travel companions feel ill, follow these steps to prevent spreading the illness to others:
Direction: The nearest farmacy in the old town of Alcudia is situated approximately 1,5 km from the hotel.
Pharmacy is Farmacia in spanish. It has a green cross as it's symbol.
Public holidays and weekends there is always a farmacy on duty, which one is indicated by the farmacy entrance. Please contact reception for further information.
If anything should happen on your journey and an unexpected cost occurs, you should file your claim with your insurance company.
Guests from Nordic countries who have purchased Gouda Insurance can refer to details in their Swedish, Norwegian, Danish or Finnish website where claim can be filed online. You’ll receive a reply the same day or the next following workday. You can also file your claim once you’ve returned home.
In our pool, we regularly test the pH level, chlorine content, and other parameters that require different types of chemical treatments. These checks are conducted twice a day to ensure the water quality of the pool. All the results are diligently recorded and made available to the public at the reception. We strive to provide our guests with a safe and enjoyable pool experience by maintaining the best sanitary conditions.